Policies
Booking
- When booking reservation, be sure to include event type in "message" box.
- Deposits should be paid within 6 hours of booking. If not, reservation will be cancelled.
- Remaining balance is due upon arrival, before setup begins.
- Acceptable forms of payment include Cash, Apple Pay, Zelle.
- Please contact us for last minute bookings (extra fees may apply).
- Client must sign a rental agreement that will be provided upon confirmation of booking.
Rescheduling & Cancellation
- Date changes are subject to availability and may incur a rescheduling fee if not done at least 72 hours prior to originally scheduled date.
- If cancellation by the customer is not done before 24 hours of event, deposit will be forfeited.
- ​If cancellation is made by Capture Corner CT, notice will be given to customer at least 48 hours prior to event and deposit will be refunded within 24 hours of cancellation notice.
Setup & Breakdown
- We will arrive 60-90 minutes prior to your scheduled start time for setup.
- Please ensure venue access and parking are available.
- Setup will need to be done on a flat, covered surface (minimum 10'x10') is required for booth setup.
- If access to at least one dedicated 3-prong electrical outlet is not available, please notify us prior to arrival.
- Protection from weather (for outdoor events) must be provided- no direct sun, rain or wind exposure).
Damage & Liability
- Customer is responsible for any damages caused by guests to the booth or equipment.
- Our team will supervise use of the booth to ensure safety and proper operation.
- We reserve the right to shut down the booth if conditions become unsafe.
Guest conduct
- No food, drinks, or smoking near the booth.
- Guests must follow staff instructions for safety and optimal experience.
- Children under 8 must be supervised by parent/guardian
- Excessive disregard for policies and unruly behavior may result in early termination of service with no refund.
Media usage
- By booking, you consent to us using event photos/videos for promotional purposes (unless otherwise requested in writing).
- All digital content will be shared with each user of the 360 booth immediately after and with the client after the event via Dropbox, Email, or Airdrop.